Aaple Sarkar User Manual
Aaple Sarkar, the innovative online portal of the Maharashtra government, is revolutionizing the way citizens interact with public services. This groundbreaking initiative brings efficiency, transparency, and convenience right to your fingertips.
Contents
- 1 The Maharashtra Right to Public Service Act, 2015
- 2 How to Access Aaple Sarkar Portal?
- 3 Aaple Sarkar Registration Process: How to Register on Aaple Sarkar Portal?
- 4 How to Login to Aaple Sarkar?
- 5 Apply for Income Certificate on Aaple Sarkar
- 6 Apply for a Birth Certificate on Aaple Sarkar
- 7 Track Your Application Status on Aaple Sarkar
- 8 Appeal Process
- 9 Aaple Sarkar Helpline Number: Customer Support
- 10 Services Available on Aaple Sarkar Portal
- 11 Apply for Name, Religion, or Date of Birth Change in Maharashtra Government Gazette
- 12 Key Features of Aaple Sarkar
- 13 Jobseeker Registration on Rojgar Mahaswayam
The Maharashtra Right to Public Service Act, 2015
At the heart of Aaple Sarkar lies the Maharashtra Right to Public Service Act, 2015. This landmark legislation ensures that citizens receive government services in a transparent, efficient, and time-bound manner. It’s not just a promise; it’s a legal right for every resident of Maharashtra.
How to Access Aaple Sarkar Portal?
To access the wide range of services offered by Aaple Sarkar, you have two primary options:
- Visit the official Aaple Sarkar web portal: https://aaplesarkar.mahaonline.gov.in/en
- Download the ‘RTS Maharashtra‘ mobile app for on-the-go access
Aaple Sarkar Registration Process: How to Register on Aaple Sarkar Portal?
To access the full range of services available on Aaple Sarkar, you must first register on the portal. Then you have to login to access the service. To begin with, let’s understand the Aaple Sarkar Registration process. For registration, follow the steps provided below:
- Visit Aaple Sarkar official portal https://aaplesarkar.mahaonline.gov.in/
- On the homepage, click on “New User? Register Here“.
- Now you’ll be presented with two options:
- Option A: Verify your mobile number using OTP and create a user ID and password
- Option B: Upload complete self details, photo, Identity Proof, Address Proof, and create your user profile using OTP verification on your mobile number
- We recommend selecting Option B for a more comprehensive registration
- Now fill in the information asked to create User Name and Password through detailed profile
using OTP verification on your mobile number. - Aaple Sarkar Registration form can be filled in 6 steps i.e.
- Applicant Detail
- Applicant’s Address [As per document]
- Mobile No. & Username Verification
- Upload Photograph
- Proof Of Identity (Any –1)
- Proof Of Address (Any –1)
- To proceed for the above mentioned steps, fill in your Applicant Details and Address details
- Enter your mobile number and click “Send OTP”
- Input the 6-digit OTP you receive
- Create a username (8-15 characters, can include letters, numbers, and special characters)
- Set a strong password (minimum 7 characters, including uppercase, lowercase, number, and special character)
- Upload your photograph, proof of identity, and proof of address
- Review the information provided, tick the declaration box, and click “Register” to submit your request
Your registration is now complete. You can use the generated User Name and Password to log in to the Aaple Sarkar portal.
How to Login to Aaple Sarkar?
Once registered on the portal, follow these steps to login and access services:
- Go to https://aaplesarkar.mahaonline.gov.in/
- Locate the Login Section on the main page, named as “Already Registered? Login Here”
- Now, enter your username and password
- Enter the CAPTCHA code.
- Then select your district from the dropdown menu.
- At the end, click on “Login” to access your dashboard.
Apply for Income Certificate on Aaple Sarkar
Maharashtra residents can conveniently apply for an Income Certificate online via the Aaple Sarkar official portal. Follow these steps to apply:
Step 1. Open the Official Website
- Go to the Aaple Sarkar portal by entering the URL: https://aaplesarkar.mahaonline.gov.in/en in your browser.
Step 2. Login or Register on the Portal
- For Registered Users: Enter your username and password to log in.
- For New Users:
- Click on “New User? Register Here” on the homepage.
- Complete the registration process by creating a Username and Password. Then, log in with your new credentials.
Step 3. Navigate to the Revenue Department
- After logging in, look for the “Revenue Department” in the left-hand menu and select it.
Step 4. Select Revenue Services
- Click on “Sub Categories” and choose “Revenue Services” from the drop-down list to view available services.
Step 5. Choose Income Certificate
- From the list, select “Income Certificate” and click on the “Proceed” button.
Step 6. Check Required Documents
Ensure you have the following documents ready:
- Proof of Identity (Any one): PAN Card, Passport, Aadhaar Card, Voter ID, etc.
- Proof of Address (Any one): Passport, Water Bill, Electricity Bill, etc.
- Other Documents (Any one): Medical Certificate (if applicable).
- Age Proof for Minors (Any one): Birth Certificate, School Leaving Certificate, etc.
- Mandatory Documents: Self-Declaration.
Step 7. Click on “Continue”
After verifying the documents, click on the “Continue” button to proceed.
Step 8. Fill in the Application Form
Complete the application form by filling in the following details:
- Income Certificate Details: Select income year (1 year or 3 years).
- Applicant Details: Name, Father’s Name, Age, Mobile Number, Email ID, etc.
- Family Educational Details: Name, Age, Occupation, and Income of family members.
- Beneficiary Information: Specify the relation and name of the beneficiary.
- Reason for Income Certificate: State the purpose for the certificate.
- Income Details: Include income from various sources like agriculture, business, salary, etc.
- Farm Income Details: If applicable, provide details of farm income.
Step 9. Agree to the Declaration
- Read the declaration and check the box to accept the terms.
- Click on “Submit” to proceed.
Step 10. Upload Attachments
Upload the required documents:
- A recent passport-size photo (JPG format, 75KB to 500KB).
- Scanned copies of Aadhaar Card, Ration Card, Talathi Ahwal, and Self-Declaration Form (JPG or PDF, 75KB to 500KB each).
Step 11. Make the Payment
- After submission, you’ll be directed to the payment page.
- The fee for the application is Rs. 33.60 (tax included).
- Choose your payment method: UPI, Debit Card, Credit Card, or Net Banking.
- Complete the payment process and confirm the payment.
Step 12. Final Submission
- After payment, you’ll receive a confirmation page.
- Click on the “Print” button to download your application receipt (PDF).
- Save the receipt for tracking the application status.
Step 13. Timeframe for Certificate Issuance
- Service Name: Income Certificate
- Time Limit: 15 Days
- Designated Officer: Nayab Tahsildar
- First Appellate Officer: Tahsildar
- Second Appellate Officer: Sub-Divisional Officer
Apply for a Birth Certificate on Aaple Sarkar
To apply for a birth certificate online through the Rural Development and Panchayat Raj Department of Maharashtra, follow these simple steps:
Step 1: Access the Aaple Sarkar Portal
- Visit the official Aaple Sarkar website: https://aaplesarkar.mahaonline.gov.in/en.
Step 2: Login or Register
For existing users:
- Log in using your username and password.
- Click the “Login” button.
For new users:
- Click on “New User? Register Here” on the homepage.
- Provide your full name, email address, mobile number, and a valid ID proof to complete registration.
- Once registered, log in using your credentials.
Step 3: Navigate to the Relevant Department
- After logging in, locate the Rural Development and Panchayat Raj Department on the left-hand side menu.
- Click on the department to view available services.
Step 4: Select the Birth Certificate Option
- From the list of services (e.g., Marriage Certificate, Death Certificate, etc.), choose “Birth Certificate”.
- Click the “Proceed” button to begin the application process.
Step 5: Fill in the Application Form
Carefully enter the required details:
- Applicant Details:
- Full Name (in English)
- Date of Birth
- Aadhaar Number (optional but speeds up processing)
- Location Details:
- District, Taluka, and Grampanchayat (select from the dropdown menus).
Double-check your information before proceeding.
Step 6: Submit the Application
- Once the form is complete, click “Apply”.
- An Application ID will be generated. Note this ID for future reference.
Step 7: Make the Payment
After submitting the form, proceed to pay the application fee of ₹23.60 (inclusive of taxes).
Choose a payment method:
- Wallet
- Net Banking
- Credit/Debit Card
- IMPS
Complete the payment and save the receipt for your records.
Step 8: Save the Receipt
- After a successful payment, download and save the receipt.
- The receipt includes your Application ID and payment details, serving as proof of your application.
Step 9: Track Your Application
- The respective authorities will process your application.
- Updates will be shared via SMS or email regarding the status.
Step 10: Download the Birth Certificate
- Once approved:
- Log in to the Aaple Sarkar portal.
- Navigate to the “My Applications” section.
- Locate your Birth Certificate using the Application ID.
- Download and save your Birth Certificate.
Track Your Application Status on Aaple Sarkar
After submitting your application on Aaple Sarkar, you can easily track its status. For this, follow the steps provided below:
- Go to https://aaplesarkar.mahaonline.gov.in/
- Look for “Track Your Application” on the main page and click on it.
- From the “Department” dropdown menu, choose the relevant department for your application.
- For example, if you applied for an income certificate, select “Revenue Department”.
- In the “Service” dropdown menu, select the specific service you applied for.
- Input your unique Application ID in the provided text box.
- You can find this number on the application receipt you downloaded after submitting your application.
- Click the “Go” button to view your application status.
Appeal Process
In case of delays or unjustified rejections, Aaple Sarkar provides a robust appeal system:
- First Appeal: File with senior officers within the department
- Second Appeal: Escalate to higher authorities within the department
- Third and Final Appeal: Can be filed before the Maharashtra State Commission for Right to Services
Aaple Sarkar Helpline Number: Customer Support
For any queries or grievances related to the Aaple Sarkar Platform, contact the dedicated call center:
- Toll-Free Number: 1800 120 8040
- Available 24/7
Representatives are ready to assist you with any questions about services under the Right to Services Act 2015 or any other information you might need.
Services Available on Aaple Sarkar Portal
Aaple Sarkar covers an extensive range of services across various government departments. Some of the key services include:
Ministry/Department | Services |
---|---|
Rural Development and Panchayat Raj | Birth/Death Certificates, Marriage Registration, BPL Certificate, No Dues Certificate, Old Age Certificate, Assessment Certificate |
Labour | Shop & Establishment Registration, Contract Labour Licensing, Factory Registration, Boiler-related services, Migrant Workmen Registration |
Water Resources | Water use permits, Water entitlement sanctions, Certificates for water charges, Command area certificates |
Industries | Gazette notifications for personal information changes |
Forest | Registration of traders, Wildlife compensation, Photography permissions, Tree felling permissions, Forest land certifications |
Registration & Stamps | e-services, Document certifications, Marriage services, Power of Attorney authentication |
Co-Operation Marketing and Textiles | Conveyance, Society registration, Money Lending Licensing, Farmer/Chawki/Reeling registrations |
Law and Judiciary | Partnership firm registration, Legal aid, Trust registration |
Home | Various permissions and NOCs, Character verification, Police clearance, Cinema/theater licensing |
Transport | Vehicle registration, Ownership transfer, Driving licenses |
Housing (MHADA, MBRRB, SRA) | Tenement transfer, Regularization, Various permissions |
Maharashtra Jeevan Pradhikaran | Water connection services, Plumber licensing, Complaint resolution |
Urban Development | Water connection services, Licensing services |
Maharashtra Pollution Control Board | Environmental consents and authorizations |
Maharashtra Industrial Development Corporation | Building approvals, Water connections, IT industry NOCs and registrations |
Social Justice and Special Assistance | Disability ID cards, Senior Citizen Certificates, Scholarships, Hostel admissions |
Medical Education and Drug | Various certificates (Character, Study, NOC, Medical, etc.) |
Higher Education and Technical | Transcript/Certificate issuance, CET services, Migration certificates |
Women And Child Development | Anganwadi enrollments, NGO recommendations, Admissions to care institutions |
Public Health | Mother-child protection plans, Disability assessment |
Tribal Development | Hostel facilities, Pandit Dindayal Upadhyay Swayam Yojna |
Animal Husbandry & Dairying | Health certificates, Artificial insemination, Farmer training |
Fisheries | Fishing permits/licenses, Fisheries society registration, Aquaculture farm registration |
School Education and Sports | Sports marks granting, Certificate verification, Commercial exam services |
Agriculture | Soil/water testing, Licensing for seed/fertilizer dealers, Farm registrations for exports |
Finance | e-Registration for various taxes |
Food & Public Distribution System | Ration card services, Licensing for manufacturers/dealers/repairers |
Tourism and Cultural Affairs | NOCs, Registration of tourism services, Cultural program certifications |
Land Record | Property-related certifications, Mutation entries, Measurement cases |
Energy | Lift operation licensing, Electrical installation permissions, Generating set approvals |
State Excise | Various liquor-related licenses and permits |
Minority Development | Minority status certificates for educational institutions |
Public Works | NOCs for road-related works |
Divyang Kalyan | Registration renewals and NOCs for special schools |
Soil & Water Conservation | Water use entitlements, Bills for water usage |
Apply for Name, Religion, or Date of Birth Change in Maharashtra Government Gazette
After registering on the Aaple Sarkar portal by following the process provided above, you have to login to the portal https://aaplesarkar.mahaonline.gov.in/en. To proceed further follow the steps provided below:
Step 1: Login
- Open the government services portal Aaple Sarkar and login to the portal https://aaplesarkar.mahaonline.gov.in/en using username and password.
Step 2: Navigate to the Correct Department
- On the left side of the screen, you’ll see a list of department names.
- Locate and click on “Industries, Energy and Labour Department”.
Step 3: Select the Specific Service
- Under the Industries, Energy and Labour Department, you’ll see Sub Departments.
- Select “Directorate of Govt. Printing & Stationery”.
- Choose one of the following services:
- Part 2 – Change in Name
- Part 2 – Change in DOB (Date of Birth)
- Part 2 – Change in Religion
- Click “Proceed”.
Step 4: Read Instructions
- Carefully read the instructions provided for your chosen service (Change in Name, Change in Date of Birth, or Change in Religion).
Step 5: Download and Prepare Form
- Download the application form provided on the page.
- Print out the form.
- Fill up the form with accurate details.
- Scan the completed form (you’ll need to attach this later).
Step 6: Start Online Application
- Click on the “Next” tab to view the online application form.
Step 7: Fill Out Online Application
- Select your Caste Category: OPEN or BACKWARD
- Note: If you select BACKWARD, you must attach a Caste Certificate with your old name.
- If you are under 18 years old, check the “IsMinor” box.
- Enter the following information as it should appear in the Gazette:
- OLD NAME
- NEW NAME
- ADDRESS (Include district, taluka, and village if you want them in the Gazette)
- A pop-up window will appear displaying the details you entered. Confirm they are correct and click “OK”.
- Check the “I Accept” checkbox.
- Click the “Proceed” button to continue.
Step 8: Attach Required Documents
- Prepare the following mandatory documents:
- Photo
- Photo ID proof
- Address Proof
- Scanned copy of the downloaded application form (filled out)
- If applicable, also prepare:
- Caste Certificate (if applying in Backward category)
- Age Proof (if you’re a minor)
- Legal Document (for middle name changes, adoptions, divorces)
- Click “Upload Document” to attach each required document.
Step 9: Make Payment
- After uploading documents, you’ll be directed to the online payment gateway.
- Review the payment details and amount.
- Open Category Application fee: Rs. 523/- + GST
- Backward Category Application fee: Rs. 273/- + GST
- Click on “Proceed for Payment”.
- Complete the payment process.
- A receipt will be generated after successful payment. Save this for your records.
Step 10: Track Application Status
- Click on “Rajpatra Status”.
- Select the service you applied for (Change in Name/Religion/Date of Birth).
- Enter either your Application ID or Registration Number to check the status.
Step 11: Download E-Gazette
- Once your application is processed and you receive a Registration Number, a “View Gazette” link will become available.
- Click on “View Gazette”.
- You can search for your gazette using various filters:
- Division
- Section
- From Date
- To Date
- Gazette Type
- Locate your gazette and download it in PDF format.
Key Features of Aaple Sarkar
Aaple Sarkar is more than just a portal; it’s a revolution in public service delivery. Here’s how it’s changing the game:
Quick Service
- Services delivered within stipulated time periods
- Online application process
- Certificates delivered to your doorstep
Service at Your Doorstep
- Apply for various services online at your convenience
- Visit a service center once to submit documents
- Receive certificates at home
Easy Access
- Single window for services across departments
- Online filing of appeals
- Locate the nearest service center with a single click
- Fill forms online for several services independently
User-Friendly Interface
- Intuitive, easy-to-use interface
- Hassle-free application process
- Simple document upload system
- Real-time application status tracking
Save Time and Money
- Minimal paperwork required
- No need for follow-up visits to government offices
- Reduced travel and waiting time
Secure and Easy Payments
- Secure online payment gateway
- Multiple payment options, including net banking
Jobseeker Registration on Rojgar Mahaswayam
In addition to the services provided by Aaple Sarkar, the Maharashtra government also offers employment services through the Rojgar Mahaswayam portal. Here’s a guide to registering as a jobseeker:
- Open https://rojgar.mahaswayam.in/
- Go to the Jobseeker tab and click on “Register”
- Fill in the following mandatory details:
- First Name
- Middle Name
- Last Name
- Date of Birth
- Gender
- Aadhaar ID
- Mobile Number
- These details should match those registered in your UIDAI Aadhaar Card
- You’ll receive an OTP on your registered mobile number
- Enter the OTP and click “Confirm”
- On the next page, enter your Personal details, Qualification details, and Contact details
- Click “Create Account”
- You’ll receive login credentials via SMS and email
For previously registered users:
- If you’re Aadhaar verified, set a new password using the “Forgot Password” function
- If you’re not Aadhaar verified, enter your Aadhaar number and verify your details
- If your profile matches an existing one, you can either confirm and set a new password or create a new profile
Aaple Sarkar and associated portals like Rojgar Mahaswayam are transforming the way Maharashtra’s citizens interact with government services. By providing easy access, streamlined processes, and transparent systems, these initiatives are bringing public services right to your fingertips. Whether you’re applying for certificates, checking land records, or seeking employment opportunities, these portals offer a one-stop solution for all your needs.