ESIC Helpline Number: Contact the Employees’ State Insurance Corporation (ESIC) for assistance with medical, financial, and grievance-related inquiries through their helplines, emails, and physical address. Get detailed support for all your ESIC-related needs.
The Employees’ State Insurance Corporation (ESIC) is an essential organization under the Ministry of Labour and Employment in India. It provides comprehensive medical and social security benefits to employees in the organized sector, including sickness benefits, maternity benefits, disability benefits, and more. With millions of workers and employers covered under ESIC, it’s crucial to have reliable communication channels for quick assistance. In this article, we will explore the various ways you can contact ESIC, including the helpline numbers, email addresses, and physical address, ensuring that you can get the support you need when required.
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Understanding ESIC and Its Services
ESIC is a government-run insurance scheme that offers medical care and financial support to employees and their families. This scheme is primarily designed for workers in the organized sector, offering them health benefits, maternity benefits, and compensation for accidents and diseases arising out of work.
ESIC Helpline Number: How to Reach ESIC for Assistance
ESIC understands the importance of accessible communication, which is why it provides several helpline options to cater to the needs of its beneficiaries, employers, and employees. Here’s how you can contact ESIC for various inquiries or issues.
1. ESIC Helpline Numbers
For individuals seeking immediate assistance or answers to their queries, ESIC provides a helpline number that is available for both general inquiries and urgent concerns.
EPABX Number:
The central ESIC helpline number is 011-23604700 (EPABX), which connects you to the ESIC headquarters in New Delhi. It is a useful number for general inquiries related to the services provided by ESIC, such as how to register for medical benefits, how to avail of maternity benefits, and more. You can use this number to get in touch with the appropriate departments for your needs.
Toll-Free Number:
ESIC also offers a toll-free number 1800-11-2526 for employees and employers to seek assistance. This number is free of cost and is dedicated to helping people who are covered under the ESIC scheme. If you have any questions regarding your health benefits, claim procedures, or need information about eligibility criteria, this toll-free number is your go-to option.
Medical Helpline:
For medical-related concerns, ESIC provides a dedicated helpline number 1800-11-3839. This number is exclusively for addressing queries related to medical services provided by ESIC.
Read Here: ESIC Grievance Redressal: File Complaint and Check Grievance Status
2. Email Addresses for Specific Inquiries
For more detailed or specific concerns, ESIC provides several email addresses for different categories of inquiries. You can use these emails to communicate your concerns, seek information, or even file grievances.
- For Suggestions or Grievances: If you have a suggestion or complaint regarding any service or issue with ESIC, you can email your concerns to pg-hqrs[at]esic[dot]nic[dot]in. Whether you are dissatisfied with the medical facilities or face any inconvenience, sending a grievance to this email will ensure that your concern is addressed appropriately.
- For Information Technology (IT) Issues: If you are facing issues with the online services provided by ESIC, such as problems with the ESIC website, portals, or online registrations, you can reach out to the IT support team at itcare[at]esic[dot]nic[dot]in. This email address is specifically for resolving IT-related issues, including access to e-services, website login issues, and more.
- For Website-Related Communications: If you encounter problems with the official ESIC website, such as broken links or difficulties in accessing information, you can contact the ESIC web team at website[at]esic[dot]nic[dot]in. They will address technical or content-related issues and help improve your online experience.
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3. Physical Address of ESIC
Sometimes, resolving an issue requires direct interaction with ESIC authorities. In such cases, you can visit the official headquarters of the Employees’ State Insurance Corporation in New Delhi. The address is:
Employees’ State Insurance Corporation (ESIC)
Panchdeep Bhawan
Comrade Indrajeet Gupta (CIG) Marg,
New Delhi – 110 002, India.
This is the central office of ESIC, where higher authorities, administrative teams, and other decision-makers are based. For serious issues that require physical submission of documents or personal hearings, visiting the ESIC headquarters in New Delhi is an option.
Availability of ESIC Helpline Services
The ESIC provides a wide range of services that can benefit employees and their families. Some of the prominent services include:
- Medical Benefits: ESIC provides medical treatment to employees and their families through a network of ESIC hospitals and dispensaries across the country.
- Maternity Benefits: Female employees can avail of maternity benefits under ESIC, which include a cash benefit for a specified period of leave.
- Sickness Benefits: Employees who are unable to work due to illness can receive financial assistance during their period of sickness.
- Disability Benefits: If an employee is disabled due to a work-related injury or health condition, ESIC provides compensation to cover medical expenses and support the worker’s livelihood.
- Pension Benefits: ESIC also provides pensions to the family members of insured workers in case of the worker’s death.
Conclusion
ESIC plays a vital role in providing social security benefits to employees in the organized sector. With the growing number of employees covered under the scheme, ESIC has made significant efforts to ensure effective communication through various helpline numbers, email support, and physical locations. Whether you are seeking information about medical benefits, filing a grievance, or addressing technical issues, ESIC provides multiple channels to ensure your queries are resolved promptly. Always keep the helpline numbers and email addresses handy for quick assistance.