The Permanent Account Number (PAN) is a ten-character alphanumeric identifier issued by the Indian Income Tax Department under the supervision of the Central Board of Direct Taxes (CBDT). It serves as a crucial document for financial transactions, income tax filing, and identity verification. Given its importance, the ability to check the status of your PAN Card application becomes important, especially if you’re applying for the first time or updating your existing PAN details.
There are two primary agencies authorized by the government to process PAN applications: NSDL (National Securities Depository Limited) and UTIITSL (UTI Infrastructure Technology and Services Limited).
Contents
- 1 Understanding the Importance of PAN Card
- 2 Overview of NSDL and UTIITSL
- 3 How to Check PAN Card Status?
- 4 Check PAN Card Status Through NSDL
- 5 Check PAN Application Status via UTIITSL
- 6 Check PAN Card Status Using Name and Date of Birth on Income Tax Portal
- 7 Check Instant e-PAN Card Status Using Aadhaar Card on Income Tax Portal
- 8 Track PAN Card Application Status via Phone Call
- 9 Check PAN Card Application Status Through SMS
- 10 PAN Card Helpline Details
- 11 Track Your PAN Card Delivery via Speed Post
- 12 Common Issues Related to PAN Card Status and Their Resolutions
- 13 Frequently Asked Questions (FAQs)
Understanding the Importance of PAN Card
The PAN card is not just an identification document; it is also a pivotal tool for:
- Tax Compliance: Mandatory for filing income tax returns (ITR) in India.
- Financial Transactions: Required for transactions exceeding a certain monetary threshold, including property purchases, bank deposits, and investments.
- Identity Proof: Accepted as valid proof of identity across the country.
- Tracking Financial Activity: Ensures transparency and prevents tax evasion by linking financial transactions to a unique identifier.
Overview of NSDL and UTIITSL
To streamline the PAN application and processing, the government has authorized two agencies:
- NSDL (National Securities Depository Limited)
- A government-authorized agency responsible for processing PAN applications.
- Offers online and offline modes of application and tracking.
- UTIITSL (UTI Infrastructure Technology and Services Limited)
- Another government-authorized agency handling PAN issuance and services.
- Known for its efficient processing and customer service support.
Both NSDL and UTIITSL maintain separate online portals for checking PAN application status, and each has distinct methods for tracking your application.
How to Check PAN Card Status?
PAN card status can be checked through:
- NSDL (National Securities Depository Limited), and
- UTIITSL (UTI Infrastructure Technology and Services Limited)
- Income Tax Portal (Using Name and Date of Birth)
- Income Tax Portal (Using Aadhaar Card)
- Through Phone Call to the TIN-NSDL Call Centre Number
- Through SMS
Remember, you can check the status of your PAN card application on the platform where you originally applied. For example, if you submitted your PAN card application through the NSDL website, you must visit the NSDL website to track your application status. The same applied to the UTIITSL.
Check PAN Card Status Through NSDL
The status of your PAN application from NSDL can be checked using:
- Option 1: Through Acknowledgement Number
- Option 2: Through Name and Date of Birth (DOB)
Option 1: Check PAN Application Status via NSDL Using Acknowledgement Number
The acknowledegment number is a unique 15-digit number provided after submitting your PAN application. Here’s how you can use it to track your PAN status:
- Visit the NSDL PAN Tracking Portal:
- Enter Details:
- Choose the Application Type as “PAN-New/Change Request.”
- Enter your 15-digit acknowledgement number.
- Enter the Captcha code displayed on the screen.
- Click on “Submit”:
- The current status of your PAN application will be displayed on the screen.
- Status Messages:
- Under Process: Your application is being processed.
- Approved/Dispatched: Your PAN has been issued and dispatched.
- Rejected: Your application has been rejected (usually due to discrepancies in the form).
Option 2: Check PAN Application Status via NSDL Using Name and Date of Birth
If you’ve misplaced your acknowledgement number, you can still check your PAN status via using your name and date of birth:
- Visit the NSDL Portal:
- Select “Application Type”:
- Choose “PAN-New/Change Request.”
- Enter Personal Details:
- Provide your full name in the format of Last Name/Surname, First Name, and Middle Name.
- Enter your date of birth in the specified format (DD/MM/YYYY).
- Submit the Form:
- The status of your application will appear on the next screen.
Check PAN Application Status via UTIITSL
The PAN Card application status via UTIITSL can be checked through:
- Option 1: Through Application /Coupon Number, OR
- Option 2: Through PAN Number (10 characters)
Option 1: Check PAN Application Status via UTIITSL Through Application / Coupon Number
UTIITSL also provides a seamless process for tracking PAN applications using the application / coupon number provided during applying for the PAN Card online through UTIITSL:
- Visit the UTIITSL PAN Status Portal:
- URL: https://pan.utiitsl.com/
- Scroll down, look for and click on the “Track PAN card” option.
- Enter Application / Coupon Number:
- Enter the Application/Coupon Number provided to you after applying for the PAN Card.
- Input your date of birth in the format dd/mm/yyyy.
- Then, enter the Captcha Code.
- Submit the Request:
- The current status of your PAN application will be displayed on the screen.
Option 2: Check PAN Application Status via UTIITSL Through PAN Number
To check your PAN Card status from UTIITSL portal using your 10 digits PAN number, follow the steps provided below:
- Access the UTIITSL Portal:
- Provide Information:
- Now, leave the application coupon number area and just enter the 10-Digits PAN Card number in the designated area.
- Enter your date of birth as provided in the application.
- Complete Verification:
- Enter the Captcha code displayed.
- Submit and View Status:
- The status of your PAN application will appear.
Check PAN Card Status Using Name and Date of Birth on Income Tax Portal
Currently, there isn’t a specific method to track the status of your PAN Card application or transaction using only your Date of Birth. However, you can verify PAN Card details by entering your name and Date of Birth. Follow these steps to complete the process:
- Visit the Official Income Tax E-Filing Portal: Open the Income Tax Department’s official website at Income Tax E-Filing Portal.
- Select the “Verify PAN Status” Option: Click on the ‘ Verify PAN Status ‘ option under the “Quick Links” section on the homepage.
Enter Required Details: Provide the following information:
- PAN
- Full name
- Date of Birth
- Mobile number
Then, click on the “Continue” button.
Validate Using OTP: Enter the One-Time Password (OTP) sent to your registered mobile number and click “Validate”.
View the Status: After successful validation, a new page will appear displaying a message such as, “Your PAN is Active and the details match with the PAN Database.”
Check Instant e-PAN Card Status Using Aadhaar Card on Income Tax Portal
The instant e-PAN card is a digital version of the Permanent Account Number (PAN) that can be obtained free of cost through the Income Tax Department’s e-Filing portal. This facility is available to individuals who have not previously owned a PAN card and possess a valid Aadhaar number with a linked mobile number.
If you have applied for an instant e-PAN through the income tax portal, you can check its status by following these steps:
- Go to the Income Tax e-Filing portal and select the “Instant e-PAN” option: Direct URL- https://eportal.incometax.gov.in/iec/foservices/#/pre-login/instant-e-pan/checkStatusDownloadEpan
- Look for the “Check Status/Download PAN” option, and then select the “Continue” button.
- Enter Aadhaar: Enter your 12-digit Aadhaar number and click on “Continue.”
- Get and Enter OTP: An OTP will be sent to your Aadhaar-linked mobile number. Enter the OTP, and click “Continue.”
- View Status: The status of your e-PAN will be displayed on the screen.
Important Note: Ensure your mobile number is registered with your Aadhaar for OTP authentication.
Track PAN Card Application Status via Phone Call
If you’ve applied for a PAN Card through TIN-NSDL (now known as Protean), you can check the status of your application by calling their customer service. Here’s how:
- Dial 020-27218080, the TIN-NSDL call center number.
- Provide the 15-digit acknowledgment number you received at the time of application.
- The representative will assist you in tracking the current status of your PAN Card.
Check PAN Card Application Status Through SMS
For PAN Card applications made via TIN-NSDL (Protean), you can also track the status using the SMS service. This option is available after three days of submitting your application form.
To check the status via SMS, follow these steps:
- Compose a message in this format: NSDLPAN <15-digit acknowledgment number>
- Send the SMS to 57575.
- You’ll receive an SMS shortly with the current status of your PAN Card application.
PAN Card Helpline Details
PAN Card helpline details for NSDL and UTIITSL are as follows:
NSDL (Protean) PAN Card Helpline
If you have any queries or need assistance regarding your PAN card, you can reach out to NSDL (now known as Protean) using the following contact details:
- Helpline Number: (020) 272 18080
- Email: info@nsdl.co.in
The NSDL Protean support team can assist you with issues such as checking your PAN card application status, correcting details, or resolving other PAN-related concerns.
UTIITSL PAN Card Helpline
For queries related to UTIITSL-issued PAN cards or to check the status of your PAN card application, you can contact the UTIITSL helpline.
Contact Numbers:
- +91 33 40802999
- 033 40802999
Email: utiitsl.gsd@utiitsl.com
Operational Hours: 9:00 a.m. to 8:00 p.m., available every day.
Both helplines provide prompt support and guidance to resolve any issues related to PAN card services.
Track Your PAN Card Delivery via Speed Post
Speed Post is a reliable and efficient method for delivering PAN Cards, offering seamless tracking options to keep you updated. India Post, the country’s trusted postal service, provides an easy-to-use online platform for tracking shipments. Here’s a step-by-step guide:
Access the India Post Tracking Portal:
- Open your web browser and go to the official India Post website: https://www.indiapost.gov.in.
- On the homepage, locate the “Track Consignment” section.
Obtain Your Consignment Number:
Once your PAN Card has been dispatched, the portal where you applied (either UTIITSL or NSDL) will update your application status and provide a unique consignment number. This number is essential for tracking your shipment.
Enter the Tracking Information:
- In the India Post tracking section, input your consignment number in the designated field.
- Double-check the number to ensure accuracy.
Complete Security Code Verification:
To maintain privacy, you’ll need to enter the security code displayed on the page. This step ensures secure access to your shipment details.
Check Your PAN Card Status:
After entering the required details, click the “Search” button. The system will display the latest status of your PAN Card delivery, including its current location and the estimated delivery date.
Common Issues Related to PAN Card Status and Their Resolutions
While checking your PAN status, you may encounter certain issues. Here are some common problems and their solutions:
- Invalid Acknowledgement Number:
- Double-check the number for any errors.
- Ensure you’re using the correct portal (NSDL or UTIITSL).
- Mismatch in Name or DOB:
- Verify that the details entered match those submitted in the application.
- Contact customer support if discrepancies persist.
- Application Not Found:
- It may take a few days for the status to reflect online.
- Check again after 48-72 hours.
- Application Rejected:
- Understand the reason for rejection (e.g., incomplete documents).
- Submit a fresh application after rectifying the issues.
Frequently Asked Questions (FAQs)
- How long does it take to process a PAN application?
- Typically, it takes 15 working days for a PAN application to be processed and dispatched.
- Can I check my PAN status offline?
- Yes, you can contact the NSDL or UTIITSL helpline numbers to inquire about your PAN status.
- Is there a fee for checking PAN status?
- No, checking your PAN application status online is free of cost.
- What should I do if my PAN application is rejected?
- Address the reason for rejection (e.g., incorrect details or insufficient documents) and submit a new application.
- Can I track my PAN delivery?
- Yes, once dispatched, you can track the delivery using the tracking number provided by the courier service.
Checking your PAN card status is a straightforward process whether you apply via NSDL or UTIITSL. By following the detailed steps outlined above, you can ensure that your application status is always within reach. Whether you use the acknowledgement number or your name and date of birth, both platforms offer reliable and efficient tracking systems to keep you updated.
Ensuring accuracy during the application process and prompt action in case of issues will help you avoid unnecessary delays in obtaining your PAN card.