SUBHADRA Yojana Helpline Number: What is the Purpose of SUBHADRA Yojana and What Type of Assistance is Provided Through Customer Care Support?
As the Government of Odisha rolls out its flagship SUBHADRA Yojana, the state has established a dedicated helpline to assist women who wish to avail the benefits of this transformative initiative.
The SUBHADRA helpline serves as a crucial access point for beneficiaries, providing guidance, resolving queries, and ensuring a seamless application process.
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SUBHADRA Helpline Number: 14678
The SUBHADRA Yojana helpline can be reached by dialing the toll-free number 14678. This dedicated helpline is available 24 hours a day, 7 days a week, making it accessible to women across Odisha.
The helpline offers support in multiple languages, including Odia, Hindi, and English, to cater to the diverse linguistic needs of the state’s population.
Related Articles:
SUBHADRA Beneficiary List | SUBHADRA Relection List |
SUBHADRA Eligibility | SUBHADRA Financial Assistance Details |
SUBHADRA Document Requirements | SUBHADRA Application Form PDF |
Purpose of the SUBHADRA Helpline
The SUBHADRA helpline has been set up with the primary objective of empowering the women of Odisha and making the scheme’s implementation as smooth and user-friendly as possible. By offering personalized support, the helpline aims to:
- Provide Guidance on Eligibility and Application: The helpline staff is well-versed in the scheme’s eligibility criteria and application procedures. They can clarify any doubts women may have regarding who can apply, what documents are required, and how to navigate the online or offline application process.
- Assist with Application Submission: For women who opt for the offline application route, the helpline can direct them to the nearest enrollment centers, such as Anganwadi Centres, Block Offices, or Common Service Centres, and provide step-by-step guidance on filling out the application form and submitting the necessary documents.
- Resolve Issues and Queries: The helpline serves as a dedicated channel for beneficiaries to raise any concerns or problems they may face during the application, verification, or fund disbursement stages. The staff is trained to address these issues promptly and provide appropriate solutions.
- Facilitate Timely Grievance Redressal: In case of any grievances or complaints related to the SUBHADRA Yojana, the helpline serves as the primary point of contact. They ensure that these issues are escalated to the relevant authorities and followed up on until a satisfactory resolution is reached.
- Disseminate Scheme Updates: The helpline team stays updated on any changes or new developments related to the SUBHADRA Yojana. They can proactively share this information with beneficiaries, ensuring they are informed about the latest program details, deadlines, and any other relevant updates.
Accessing the SUBHADRA Helpline
The SUBHADRA helpline is available to all eligible women in Odisha, and accessing it is a simple process:
- Toll-Free Number: The helpline can be reached by dialing a dedicated toll-free number. The number is available 24 hours a day, 7 days a week, making it accessible to women across the state.
- Language Options: To cater to the diverse linguistic needs of Odisha’s population, the helpline offers support in multiple languages, including Odia, Hindi, and English. Callers can choose the language they are most comfortable with.
- Multilingual Staff: The helpline is staffed with trained professionals who are fluent in the supported languages. This ensures that callers can communicate effectively and receive the assistance they require, regardless of their language preference.
- Automated Call Assistance: For basic inquiries, the helpline also offers an interactive voice response (IVR) system that can provide pre-recorded information and direct callers to the appropriate department or resource.
- Mobile App Integration: The SUBHADRA Yojana has a dedicated mobile application, and the helpline is integrated with this app. Beneficiaries can access the helpline directly from the app, making it a convenient and comprehensive support channel.
Types of Assistance Provided Under SUBHADRA Yojana
The SUBHADRA Yojana helpline number is equipped to handle a wide range of queries and issues related to the scheme. Some of the key areas of assistance include:
- Eligibility Verification: The helpline staff can guide callers through the eligibility criteria, helping them understand if they qualify for the SUBHADRA Yojana benefits.
- Application Process: Callers can receive step-by-step instructions on how to apply for the scheme, whether through the online portal or by submitting the offline application form.
- Document Verification: The helpline can provide guidance on the required documents, such as Aadhaar cards, bank account details, and income proof, and help resolve any issues related to document submission.
- Application Status Tracking: Beneficiaries can inquire about the status of their applications and get updates on the verification and approval process.
- Grievance Redressal: The helpline serves as a platform for women to report any issues, complaints, or grievances related to the scheme, and the team ensures these are addressed promptly.
- Scheme Updates and Information: Callers can access the latest information about the SUBHADRA Yojana, including changes in eligibility criteria, benefit amounts, and program deadlines.
- Banking and Financial Assistance: For women who need help with setting up the required bank accounts or completing the e-KYC formalities, the helpline can provide referrals and guidance.
Importance of SUBHADRA Helpline Number
The SUBHADRA helpline plays a crucial role in the overall success of this women-centric scheme. By offering comprehensive support and assistance, the helpline ensures that eligible beneficiaries can seamlessly navigate the application process and receive the intended benefits without encountering unnecessary roadblocks.
Furthermore, the helpline serves as a crucial feedback mechanism, allowing the government to address any implementation challenges or concerns raised by the beneficiaries. This helps in continuously improving the scheme and making it more responsive to the needs of Odisha’s women.
For immediate assistance and help:
- SUBHADRA Helpline: 14678 (24×7 toll-free): This helpline number will help applicants in:
- Application status inquiries
- Document requirements
- Technical support
- General scheme information
- Grievance registration
FAQs
1. What is the SUBHADRA Yojana Helpline Number?
A: The SUBHADRA Yojana helpline number is 14678. It is a toll-free number available 24/7 to assist women across Odisha.
2. What is the purpose of the SUBHADRA Yojana Helpline?
A: The SUBHADRA helpline is designed to:
- Guide women on eligibility and the application process.
- Assist in submitting applications (online/offline).
- Address queries and resolve issues during the application or verification stages.
- Provide updates about the scheme.
- Handle grievances related to SUBHADRA Yojana.
3. What type of support is offered through the helpline?
A: The helpline offers assistance with:
- Eligibility verification.
- Application process guidance.
- Tracking application status.
- Document verification and requirements.
- Banking and financial assistance (e.g., e-KYC).
- Addressing complaints and grievances.
4. Is the helpline multilingual?
A: Yes, the helpline supports multiple languages, including Odia, Hindi, and English, to cater to Odisha’s diverse population.
5. Can I get updates about the scheme from the helpline?
A: Yes, the helpline provides the latest updates, including changes to eligibility criteria, deadlines, and benefit amounts.
6. How can I track the status of my SUBHADRA Yojana application?
A: You can track your SUBHADRA Application status by clicking on this link: Check SUBHADRA Application Status, or you can call the helpline at 14678, provide your application details, and receive real-time updates on your application status.
7. What should I do if I face issues during the SUBHADRA application process?
A: If you encounter any difficulties, call the helpline to report your issue. The team will guide you or escalate the matter to the concerned authorities for resolution.
8. What is the official website for the SUBHADRA Scheme?
A: The official SUBHADRA website is subhadra.odisha.gov.in.
9. What are the working hours of the SUBHADRA helpline?
A: The helpline operates 24 hours a day, 7 days a week, ensuring round-the-clock assistance.